All Points Transit Dial-A-Ride
About Dial-A-Ride
Dial A Ride is a fully accessible, pre-scheduled door to door transportation program, serving predominantly seniors and people with disabilities in communities throughout Montrose and Delta Counties, as well as in Norwood in San Miguel County, along with Ridgway and Ouray (Medical Only in Ridgway and Ouray County). All vehicles and routes are open to the public.
How much does it cost?
Prices shown represent the cost of a one way trip:
Local Trips:
$5.00 each way
Cross-County Trips:
$5.00 base fare plus $5 each time your trip crosses a county boundary.
Medicaid pays for approved trips
Vouchers available for those who qualify.
(in partnership with Region 10 Area Agency on Aging )
Where can I go locally?
Need a ride to medical appointments, the grocery store, senior center, post office, or other personal appointments?
Local trips can be scheduled within the following towns:
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Additional regional transit options available such as the TCHN Medical Shuttle and other providers.
Your Guide to Dial-A-Ride
Call to talk with our Mobility Specialists and get enrolled in the Dial A Ride program
To get started call:
- 970-249-0128 Montrose County & Norwood
- 970-874-7334 Delta County
- Make sure you have no more than 3 stops on the same day
- Plan to travel between 6am and 4pm, Monday through Friday and NOT on the last Friday of the month. Days of service in outlying areas may be limited to coordinated routes
- Remember that APT is NOT a taxi service. This means you hay have to share your ride with other passengers, ride a little longer or get to your appointment a bit early.
Planning Your Ride with All Points Transit
Thank you for choosing All Points Transit for your transportation needs. To ensure the best service possible, please keep the following in mind:
Advance Notice is Key
The more notice you give us, the better we can serve you and our community. Our services are in high demand, and planning in advance ensures we can accommodate your needs effectively.
When to Call
- Schedule your ride as early as possible!
- Rides within Montrose are often booked up to 2 weeks ahead, so early scheduling is encouraged.
Booking Hours
Our team is available to take your calls between 8:00 am and 4:00 pm, Monday through Friday. Please note that we do not accept calls on weekends, holidays, or the last Friday of the month.
Cut-off Time
The longer you wait to schedule your ride, the greater the risk that there might not be any space left. So, it’s best to call us early to make sure we can give you a ride when you need it. The cutoff for scheduling a ride is no later than 12:00 pm on the business day before your trip. For Monday rides, call by 12:00 pm on the preceding Friday.
When Calling, Please Provide:
- Details of your pick-up (location, time, purpose).
- Estimated duration of your stop.
- Information on multiple stops (limit 3).
- Clarify if this is a one-way trip or a “round trip” (considered as 2 trips).
- Any special needs or accommodations required.
- If you have Medicaid, please have your number ready.
- If an aide will be traveling with you, provide their name and date of birth.
Your cooperation in adhering to these guidelines ensures that we can continue to provide efficient and reliable transportation services. Thank you for your understanding and assistance in making our community transportation service the best it can be!
For further inquiries, feel free to contact us during our regular business hours.
Rules to Remember on the Day of Your Ride
- Bring cash to pay for your ride. Drivers do not carry change and cannot accept tips.
- Be ready to go 15 minutes before your scheduled pick up time. The driver will not wait longer than 5 minutes after arrival.
- Only bring permitted items. Open drink containers, food, liquor and weapons are not allowed on the bus.
- No pets allowed. Service animals only. Please let our scheduler know if your service animal will be riding.
- Good manners are required. Passengers must not disturb others. Profanity is not allowed.
- Grocery bags are limited to 6 per passenger.
- Please make a donation. Your contribution will help us expand and improve service.
*Passengers will not be refused service for an inability or unwillingness to make a donation
Need to cancel?
Please call 24 hours in advance. If you do not cancel your ride at least 2 hours before a scheduled pick up time, your trip will be considered a “no show.”
“No Show” Policy
If you are a “no show” repeatedly, All Points Transit may suspend your riding privileges for 30 days
Becoming Inactive
If you do not ride with All Points Transit for over 6 months, you will no longer be an active passenger in the system.
Statement of Rider Rights