Title VI Policy

All Points Transit’s Title VI Policy Statement

All Points Transit is committed to ensuring that no individual or organization is excluded from participation in, denied the benefits of its programs, activities or services, or subject to discrimination on the basis of race, color, religion, sex or gender, pregnancy, national origin, ethnicity, age, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or any other characteristic protected by law, including Title VI of the Civil Rights Act of 1964, as amended.

All Points Transit’s Title VI Complaint Procedure

Any person who believes that he or she has been excluded from participation in or denied the benefits of All Points Transit’s programs, activities or services due to discrimination may file a complaint with All Points Transit.

To file a complaint, call 970-249-8865 and a staff member will guide you through the complaint process.  Or you can send a formal complaint letter to:

Sarah Curtis
All Points Transit
PO Box 1416
Montrose, CO 81402

Once a complaint is filed, the staff will investigate your complaint and follow up with you shortly.  The complaint will receive a final written response from All Points Transit’s Executive Director.

 

Title VI Complaint to the U.S. Department of Transportation

Individuals or organizations who believe they have been denied the benefits of, excluded from participation in, or subject to discrimination on the grounds of race, color or national origin may submit a complaint to the U.S. Department of Transportation:

Federal Transit Administration’s Office of Civil Rights

Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR1200
New Jersey Ave., SE Washington, DC 20590

Further information, including the complaint form, is available at fta.dot.gov.